Any personal data provided by you to Hope Psychology UK through any means (verbal, written, in electronic form, or through your use of our website) will be held and processed in accordance with the data protection principles set out in the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) for the purposes for which you have given consent and to provide the services you have requested from us.
First of all, we’d like to assure you that we are committed to protecting the privacy of all our clients.
We will endeavour to ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you request.
USES AND DISCLOSURE OF PERSONAL INFORMATION
We are registered with the Information Commissioner's Office as required under UK Data Protection legislation. We will process your personal information carefully and lawfully and in line with the principles set out in the Data Protection Act 1998 and GDPR.
We will only share your details within our organisation and among our employees and appointed representatives, or where necessary, with third parties such as your GP, for the purpose of providing our services to you.
We will not share your details with any other third parties unless we have your explicit consent.
We will process your data for card payment, billing, operational, and archival purposes.
We will not transfer your data outside the European Union unless you require and have authorised us to do so.
We will hold your personal information for as long as we need to in order to comply with our legal obligations.
You must inform us of any changes to it so that we can keep your personal information up to date.
If we reasonably believe that we are required by law to disclose your personal information to a third party, whether in compliance with any applicable law or regulation or by court order or in connection with legal proceedings, we may do so. We may also use aggregate anonymised data and share it with third parties.
We will do our best to protect your personal data using appropriate technical and organisational steps.
It will be stored in our secure database.
However, we cannot absolutely guarantee the security of your personal data.
You can choose not to accept cookies, but this may prevent the website from functioning properly.
If you wish to find out what data we hold for you, or to have it amended or removed from our database,
We reserve the right to change this policy at any time, any changes will be updated on this website.
However, we will not change the way we use your personal information without telling you in advance and giving you the chance to opt out of or prevent the new use of your information.